Terms & conditions

1. Acceptance of Terms: By engaging with ITDWX Web Development Agency (“ITDWX,” “we,” or “us”), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Services: ITDWX provides web development services, including but not limited to website design, development, maintenance, and related digital solutions.

3. Client Responsibilities: Clients are responsible for providing accurate and complete information necessary for project initiation and completion. Any delays or issues arising from incomplete or inaccurate information will not be the responsibility of ITDWX.

4. Project Scope: The scope of each project, including deliverables, timelines, and costs, will be outlined in a detailed project proposal. Any changes to the scope must be agreed upon in writing by both parties.

5. Payment Terms: Clients agree to the payment terms specified in the project proposal. Payments must be made promptly according to the agreed-upon schedule. Failure to make timely payments may result in project delays or suspension.

6. Intellectual Property: Upon full payment, the client owns the intellectual property rights to the developed website, excluding any pre-existing third-party software or code used in the development process. ITDWX retains the right to showcase the project in its portfolio unless otherwise agreed upon in writing.

7. Confidentiality: ITDWX agrees to keep all client information confidential, including project details, proprietary information, and any other sensitive data. Similarly, clients agree not to disclose any proprietary information of ITDWX without explicit consent.

8. Communication: Effective communication is crucial for project success. Clients are expected to respond promptly to requests for information, feedback, or approvals. Delays in communication may impact project timelines.

9. Project Delivery and Acceptance: Upon completion of the project, clients will be provided an opportunity to review and test the deliverables. Once the client approves the project, it will be considered accepted. Any subsequent changes requested may be subject to additional charges.

10. Warranty and Support: ITDWX provides a limited warranty on its work and offers a specified period of post-launch support. Any issues arising from third-party modifications or client interventions are not covered under this warranty.

11. Termination: Either party may terminate the agreement with written notice if the other party breaches any material term. In such cases, clients are responsible for payment for work completed up to the termination date.

12. Force Majeure: Neither party shall be liable for any delay or failure in performance due to events beyond their control, such as acts of nature, government actions, or unforeseen circumstances.

13. Governing Law: These Terms and Conditions are governed by the laws of United Kingdom, and any disputes will be resolved in the courts of United Kingdom.

14. Modifications: ITDWX reserves the right to update or modify these Terms and Conditions at any time. Clients will be notified of any changes, and continued use of our services implies acceptance of the updated terms.

By engaging with ITDWX, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions, please contact us at info@itdwx.co.uk.